JUNIOR ONBOARDER SPECIALIST | HANOI | FULL TIME

JUNIOR ONBOARDER SPECIALIST | HANOI | FULL TIME

Key responsibilities:

  • Customer centric orientation with strong communication skills
  • Ability to translate business requirements into product use cases or technical requirements
  • Configure SSP based on customer requirements
  • Ability to learn and adapt quickly to new products or updates to existing products
  • Delight customers using critical thinking and complex problem solving skills
  • Train customers and their teams on the day to day use and administration of the product
  • Document the onboarding steps for future reference and to transition to other teams as needed
  • Demonstrate ability to multi-task and work on multiple projects and successfully deliver on-time

Competencies:

  • Qualifications: Bachelor’s degree or equivalent
  • Knowledge: 6 months – 1 year of experience with eCommerce companies. Consultative selling methodologies
  • Skills: Communication, Problem-solving, Logical thinking.
  • Attitude: Hard-working, Professional, Detail-oriented

Benefits:

  • Gross salary: 7.000.000 – 9.000.000 VND (competency – based), 100% Salary for Probation
  • Lunch allowance: 35.000 VND/working day
  • Flexible time: 9AM – 6PM (7,5 hours/day From Monday to Friday)
  • Fund for Training & Development
  • Bonus based on working performance(quarterly) and Salary review twice a year
  • Personal Healthcare Insurance beside Social and Medical Insurance
  • Teambuilding: from 2-3 times/year, both local and oversea
  • International working environment with foreign colleagues and partners
  • Opportunities for professional training on jobs and skills

Contact:

  • Email: recruitment@ecomobi.com
  • Phone: (+84) 246 6508 238
  • Skype: dinhhue.hr 
  • Hanoi Office: No 1, Thai Ha street, Dong Da District, Hanoi
  • Hochiminh Office: 1st Floor Area C, 27B Nguyen Dinh Chieu Street, DaKao Ward, District 1, Hochiminh.

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