Key responsibilities:

• Customer centric orientation with strong communication skills
• Ability to translate business requirements into product use cases or technical requirements
• Configure SSP based on customer requirements
• Ability to learn and adapt quickly to new products or updates to existing products
• Delight customers using critical thinking and complex problem solving skills
• Train customers and their teams on the day to day use and administration of the product
• Document the onboarding steps for future reference and to transition to other teams as needed
• Demonstrate ability to multi-task and work on multiple projects and successfully deliver on-time

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Competencies:

• Qualifications: Bachelor’s degree or equivalent
• Knowledge: 1-3 years of experience with E-commerce companies. Consultative selling methodologies
• Skills: Communication, Problem-solving, Logical thinking.
• Attitude: Hard-working, Professional, Detail-oriented

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Benefits:

• Gross salary: 8.000.000 – 13.000.000 VND (competency – based), 100% Salary for Probation
• Lunch allowance: 35.000 VND/working day
• Flexible time: 9AM – 6PM (7,5 hours/day From Monday to Friday)
• Fund for Training & Development
• Bonus based on working performance(quarterly) and Salary review twice a year
• Personal Healthcare Insurance beside Social and Medical Insurance
• Teambuilding: from 2-3 times/year, both local and oversea
• International working environment with foreign colleagues and partners
• Opportunities for professional training on jobs and skills

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Contact:

• Email: recruitment@ecomobi.com
• Phone: (+84) 246 6508 238
• Skype: dinhhue.hr 
• Hochiminh Office: 1st Floor Area C, 27B Nguyen Dinh Chieu Street, DaKao Ward, District 1, Hochiminh.