Key responsibilities:
- Customer centric orientation with strong communication skills
- Ability to translate business requirements into product use cases or technical requirements
- Configure SSP based on customer requirements
- Ability to learn and adapt quickly to new products or updates to existing products
- Delight customers using critical thinking and complex problem solving skills
- Train customers and their teams on the day to day use and administration of the product
- Document the onboarding steps for future reference and to transition to other teams as needed
- Demonstrate ability to multi-task and work on multiple projects and successfully deliver on-time
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Competencies:
- Qualifications: Bachelor’s degree or equivalent
- Knowledge: 1-3 years of experience with E-commerce companies. Consultative selling methodologies
- Skills: Communication, Problem-solving, Logical thinking.
- Attitude: Hard-working, Professional, Detail-oriented
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Benefits:
- Gross salary: 8.000.000 – 13.000.000 VND (competency – based), 100% Salary for Probation
- Lunch allowance: 35.000 VND/working day
- Flexible time: 9AM – 6PM (7,5 hours/day From Monday to Friday)
- Fund for Training & Development
- Bonus based on working performance(quarterly) and Salary review twice a year
- Personal Healthcare Insurance beside Social and Medical Insurance
- Teambuilding: from 2-3 times/year, both local and oversea
- International working environment with foreign colleagues and partners
- Opportunities for professional training on jobs and skills
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Contact:
- Email: recruitment@ecomobi.com
- Phone: (+84) 246 6508 238
- Skype: dinhhue.hr
- Hochiminh Office: 1st Floor Area C, 27B Nguyen Dinh Chieu Street, DaKao Ward, District 1, Hochiminh.
