- Attract potential customers by answering product and service questions; suggesting information about products and services.
- Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Resolve customer complaints via phone, email, mail or social media
- Assist with placement of orders, refunds, or exchanges
- Other tasks assigned by team leader
- Skill: Communication, negotiation and problem-solving skills
- Knowledge: Market trend knowledge
- Personality: Responsible, Trustworthy, Careful, Honest
- Gross salary: Negotiable
- Quarterly bonus and commission based on sales and working performance
- Lunch allowance: 35.000 VND/working day
- Teambuilding: from 2-3 times/year, both local and overseas
- Stunning Fund for Training & Development and Sport Fund for all staf
- International working environment with foreign colleagues and partners
- Opportunities for professional training on jobs and skills