How can I change my personal information?
To secure your information as well as avoid violations of regulations, registered account information cannot be changed and Ecomobi also does not support changing account information.
In the following month, if I do not withdraw my commission, will my commission be canceled?
Your commission will be accumulated and displayed in the Payment section after validation.
Why does my previous commission not show up on the app/website?
Commissions incurred in any month will be displayed according to that month. Please change the time range to check the commission correctly.
How long the commission will be displayed after the order is completed?
The generated commission will be displayed on the Dashboard after 2 PM every day. If after 24 hours, you do not see the order and the commission is incurred, please…
How to check the number of successful orders?
You can go to Report > Order details to check by yourself.
How long do cookies stay on each device?
Cookies are stored for 07 days on mobile devices and 30 days on computers.
What is the Cookie Rule?
The cookie rule is Last click - First order. That is, the commission will be calculated when and only when the customer clicks on your tracking link and buys the…
What is “Cookie”?
A cookie is a file that a Website/E-commerce platform sends to a user's computer and is saved through the browser when the user visits that Website/E-commerce platform. When a customer…
What is a tracking link?
An Affiliate link that has been generated through the system, this link will be associated with your user ID.
What is ESV?
ESV stands for Ecomobi Super Voucher. It is a cash voucher that Ecomobi rewards/pays KOL when completing a campaign.
